Returns & Exchanges

At SANDS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as our aesthetic.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging, ensuring all labels are attached, and secure the prepaid shipping label provided via email to the outside of the box.

3

Drop Off Shipment

Deliver your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.

4

Quality Check & Refund

Once our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing